Organizational Values Video – Customer Experience

Date of release:  November 5, 2019

This video features 11 City employees from the Engineering-Public Works, Parks & Recreation, Planning, City Clerk, Human Resources, Finance, and Fire departments discussing how they embrace the value, Customer Experience, in their jobs.

Customer Experience - We believe in providing excellent service delivery for both our internal and external customers through a welcoming and respectful environment.  

In December 2018, the City of Paducah adopted a new mission statement and organizational values. The values are personal accountability, fiscal responsibility, solution-driven, customer experience, action-oriented, and every person matters.

View the 3-minute episode featuring the following employees:  Stephanie Millay, Claudia Meeks, Chanlor Culkin, Taylor Morsching, Mary Wurth, Gregory Shelton, Molly Johnson, John Saxton, Nicholas Noland, Josh Sommer, and Katie Axt.

Organizational Values - Customer Experience


Government 11 Television is produced for the City of Paducah through facilities and administration of West Kentucky Community Technical College.