Contact Us


City Hall & Popular Contacts

City Hall
300 South 5th Street
P.O. Box 2267
Paducah, Kentucky 42002-2267 (use 42003 if not using P.O. Box)
Hours:  8 a.m. - 4:30 p.m.
Telecommunications for Deaf or Hearing-Impaired (TTY) - dial 7-1-1 or 1-800-648-6056
  • Building Permits and Construction  270-444-8527
  • Business License/Payroll Tax/Property Tax  270-444-8513 or email 
  • Code Enforcement  270-444-8522
  • Communications Manager  270-444-8669 or email
  • Compliments & Concerns Hotline  270-538-9844
  • Engineering Department  270-444-8511
  • Garbage Collection/Recycling  270-444-8511
  • General Information and Customer Experience Department  270-444-8800
  • Parks & Recreation  270-444-8508
  • Planning and Zoning  270-444-8690
  • Police (non-emergency) 270-444-8550

Customer Satisfaction

Paducah's Organizational Value, Customer Experience, states: We believe in providing excellent service delivery for both our internal and external customers through a welcoming and respectful environment.  To help us serve you effectively, take this Customer Satisfaction Survey following interactions with City employees.

Elected Officials

Paducah Board of Commissioners 

Media Requests & Speaker's Bureau

Media Requests  Direct media inquiries or requests for interviews with City employees to Communications Manager Pam Spencer (270-444-8669).

Speaker's Bureau  Through the Speaker's Bureau, city employees are willing to be guest speakers to share their knowledge about programs and services with Paducah’s church, civic, community, and professional organizations.

Paducah 311

Through an app and online portal, we are enhancing the public’s experience by providing more ways to request a service, report issues, or ask a question.  

Paducah 311

Stay Informed & Get Involved 

My Paducah  Ways to Stay Informed & Get Involved in City of Paducah government including links to social media accounts.

Subscribe to E-News List  Receive news releases and City Commission meeting summaries by email.  

Telecommunications for Deaf or Hearing-Impaired

Dial 7-1-1 or 1-800-648-6056

Through the Kentucky Relay, a person who is deaf, hard-of-hearing, deaf-blind, or speech-disabled uses a TTY (text-telephone) to type his/her conversation to a relay operator, who then reads the typed conversation to a hearing person. The relay operator relays the hearing person's spoken words by typing them back to the TTY user. This is a free service. Kentucky Relay provides full telephone accessibility to people who are deaf, hard-of-hearing, deaf-blind, and speech-disabled. Calls can be made to anywhere in the world, 24 hours a day, 365 days a year with no restrictions on the number, length, or type of calls. All calls are confidential and no records of any conversations are maintained. Anyone who wishes to use Kentucky Relay simply dials the toll free relay number to connect with a relay operator. The relay operator will dial the requested number and relay the conversation between the two callers.