Paducah 311 is enhancing the public’s experience by providing more ways to request a service, report issues, or ask a question through an app and online portal. Paducah 311 is not for emergencies. Call 9-1-1 for emergency situations. Request types that can be submitted through Paducah 311 include
Abandoned Vehicle | Brush Pickup | City Employment | Code Enforcement | Dead Animal | General Finance Request | General Information Request | General Parks Service Request | General Police Request | Right-of-Way Obstructions | Potholes | Program & Event Inquiries | Property Maintenance
Paducah 311 App Download MyCivic 311 at no charge via the Google Play Store or the App Store. Once downloaded, find Paducah 311 and click “Report an Issue.” How-to Guide for Paducah 311 App
Paducah 311 Online Portal Click the button. The portal works best in the Google Chrome browser. How-to Guide for Paducah 311 Online Portal
Paducah 311 - Service Request Portal
The information can be submitted anonymously. However, setting up an account online will allow for email updates and an efficient way for staff to gather more information if necessary. Once a service request is entered, a tracking number will be provided which can be used for reference.
If you need assistance using the app or portal, email the Customer Experience Department.
Additional Online Services
Any at time of the day, there are a number of things you can accomplish through this website. These options may save you time and achieve your goals more efficiently.
- Boards and Commissions
Learn more about the various City boards and commissions and find out how to apply if you are interested in serving.
- Bids and Request for Proposals
View the latest request for bids or proposals posted by the City.
- Business License
Apply for a business license or renew your existing license through the Finance Department.
- Calendar of Events
View the calendar for upcoming meetings, city-sponsored events, and community events and festivals that may affect access to a local park or roadway.
- Citizens' Academy
Register for the Paducah Citizens’ Academy. This is a free academy to learn about the structure of Paducah’s government, projects, and department-by-department operations.
- Citizens' Police Academy
Register for the Citizens’ Police Academy through the Paducah Police Department. This is an in-depth free academy to learn police operations and the work to keep our community safe.
- Commission Meeting Information
Meet the Paducah Board of Commissioners, view meeting videos, and access agendas, minutes, information packets, and meeting summaries.
- Contact Us
View contact information or complete a quick and easy form if you have a question or need assistance.
- Construction Permits
Learn which type of projects require city construction permits.
- Crime Stoppers (West Kentucky Crime Stoppers)
Submit an anonymous tip to West Kentucky Crime Stoppers.
- Docking and Boating
Make reservations for space on the 340-foot Boat Dock strategically located within walking distance of Paducah’s historic downtown. Dock offers power, water, and fuel (some services are seasonal).
- Downtown Development Programs
View the toolbox of downtown development programs that will help you expand, beautify, and grow your business.
- Elected Officials
Meet the Paducah Board of Commissioners and contact them.
Sign up to receive news releases and other updates from the City of Paducah.
- Facility Reservations
Get the details on how to reserve park shelters and other facilities.
- Grant-in-Aid Program
Learn more about the grant-in-aid process and funding that the City provides to non-profit organizations.
Schedule an inspection for your building or construction project.
- Job Opportunities
Visit the Human Resources Department to view employment opportunities.
- Kick-Start Meetings
Schedule a kick-start meeting to gather key staff members to help you review your potential project for its success.
- Live Streaming
Enjoy the convenience of watching meeting live streams including the Paducah Board of Commissioners and Planning Commission.
View various maps created through the MAP-GIS system.
- McCracken County Government
Learn about the services and responsibilities of the McCracken County government.
- News Releases
Read the latest news from City government.
- Oak Grove Cemetery
View burial records and learn more about Oak Grove Cemetery, the city-owned cemetery on Park Avenue.
- Open Records Request
Submit an open records request through the City Clerk’s office.
- Police Department Records and Reports
Find out how to get traffic collision reports and criminal reports.
- Property Tax / Real Estate
Pay real estate and personal property tax bills online with a credit or debit card.
Sign up for the City’s curbside recycling program.
- Registration for Parks & Recreation Department Activities
Register for various camps, youth sports, adult sport leagues, classes, and special events organized by the Parks & Recreation Department.
- Scope My Project
Scope your commercial project through the Scope My Project software tool to view zoning, project considerations, and fee estimates.
- Social Media Accounts
Stay informed by following the City’s various social media accounts.
- Special Event Permits
Apply for a permit to hold a special event on a public area including a festival, parade, fishing tournament, or 5K run/walk event.
- Wifi Hotspots
Find out where to enjoy free wireless hotspots for internet connection.